Frequently Asked Questions (FAQ)

1. What types of diabetic supplies do you offer?

At After Glow Products, we provide a wide range of diabetic supplies, including:

  • Blood glucose meters
  • Test strips
  • Lancets
  • Continuous glucose monitors (CGMs)
  • Diabetic foot care products

Our goal is to offer high-quality, affordable products to help you manage your diabetes effectively.

2. How do I know which diabetic supplies are right for me?

Choosing the right supplies depends on your personal needs and preferences. We recommend consulting with your healthcare provider for specific recommendations. Additionally, our product descriptions offer detailed information to assist you in making informed decisions. Our customer support team is always available to answer any additional questions you may have.

3. Can I use my HSA or FSA card to purchase products?

Yes, we accept HSA (Health Savings Account) and FSA (Flexible Spending Account) cards for eligible purchases. Please ensure the products you want to buy are covered under your plan’s guidelines. If you have any questions about using your HSA or FSA card, feel free to contact our customer service team.

4. Do you offer any discounts or promotions?

We regularly offer discounts and promotions on a variety of diabetic supplies. To stay updated on the latest deals and exclusive offers, sign up for our newsletter. 

5. What is your return and refund policy?

We want you to be fully satisfied with your purchase. If you need to return an item, please do so within 30 days of receipt. The product must be unopened, unused, and in its original packaging to qualify for a refund. To start the return process, contact our customer support team with your order details.

6. How can I track my order?

After placing an order, you will receive a confirmation email with a tracking number. You can use this number to track your order’s progress on our website under the “Track My Order” section or directly on the shipping carrier's website. For additional help, reach out to our customer service team.

7. Do you offer international shipping?

At this time, After Glow Products only ships within the United States. We are committed to providing fast and reliable shipping to all our U.S. customers. We are working on expanding our shipping options in the future, so stay tuned for updates.

8. Do you accept HSA/FSA payments for diabetic supplies?
Yes! We are excited to announce that After Glow Products now accepts Health Savings Account (HSA) and Flexible Spending Account (FSA) payments for eligible products. This includes many of our diabetic supplies such as glucose meters, test strips, and compression socks. Look for the "HSA/FSA Eligible" label on product pages for qualifying items.

9. How do I use my HSA/FSA card at checkout?
It’s simple! Shop for any of our eligible products, then, during checkout, choose your HSA or FSA card just as you would a regular debit or credit card. Our system is designed for automatic approval, so there’s no need to submit additional paperwork for eligible items.

10. What products are eligible for HSA/FSA payments?
You can use your HSA/FSA funds to purchase a wide range of products that support diabetes management, including:

  • Diabetic test strips
  • Glucose monitoring systems
  • Lancets
  • Diabetic socks
  • And more!
    Check the product page for the "HSA/FSA Eligible" label to know which items qualify.

11. Are there any additional benefits to using HSA/FSA funds at After Glow Products?
Absolutely! Shopping with After Glow Products gives you access to a wide selection of HSA/FSA-eligible items, a smooth and secure checkout process, and competitive pricing on all our products. By using your tax-advantaged funds, you can manage your health without the financial burden.